VIAVIS
VIAVIS SERVICES

DORA – Digital Operational Resilience

We help financial institutions and other organizations within scope implement DORA requirements for ICT risk management, incidents, business continuity, resilience testing and ICT third-party relationships.

Operational resilience for financial-sector organizations

Digital operational resilience in practice

DORA establishes an EU-wide framework for managing digital operational resilience in the financial sector. It covers more than cybersecurity: organizations must be able to withstand ICT disruptions, maintain critical activities and restore operations.

DORA has applied since 17 January 2025. For organizations in scope, it therefore creates ongoing operational, governance and documentation duties.

Turning requirements into working processes

VIAVIS helps organizations assess their current maturity and translate regulatory requirements into practical processes, defined responsibilities and technical measures. Every solution is based on the organization’s environment, role and actual obligations.

ICT risks, incidents, testing and suppliers

Key DORA domains include ICT risk management, detection and management of ICT incidents, business continuity and recovery, digital operational resilience testing and management of ICT third-party risk.

VIAVIS can complement this work with penetration testing, SOC services, risk analyses, audits, business continuity and disaster recovery planning, and other specialist support.

YOUR BENEFITS

Security with measurable value

01

DORA gap analysis

Map the current state and identify areas where measures, processes or documentation need to change.

02

ICT risk management

Support the design of an ICT risk management framework, responsibilities and supporting processes.

03

Incident management

Review the detection, recording, classification, escalation and handling of ICT incidents.

04

Continuity and recovery

Support BCP, DRP, backups and preparedness for major operational disruption.

05

Resilience testing

Design suitable approaches to technical and procedural testing of digital operational resilience.

06

ICT third parties

Assess dependencies, risks and requirements associated with external ICT providers.

FREQUENTLY ASKED QUESTIONS

Common questions

When did DORA start applying?

DORA has applied since 17 January 2025.

Is DORA only about cybersecurity?

No. It takes a comprehensive approach to digital operational resilience, covering ICT risk management, incidents, continuity, testing and dependence on ICT third parties.

Can VIAVIS assess our current situation?

Yes. An initial gap assessment identifies differences between existing practices and the required framework for digital operational resilience.

Does DORA also cover penetration testing?

Yes. Digital operational resilience testing is one of its domains. The appropriate testing approach and scope depend on the type of organization and its specific obligations.

Can DORA implementation be followed by ongoing support?

Yes. VIAVIS can continue with consultations, audits, SOC, penetration testing, risk management or business continuity support.