How we process personal data
This information concerns the operation of the corporate website, enquiries submitted through the contact form and routine business communication. Separate services, including our education portal, may be subject to additional information notices.
1. Data controller
VIAVIS a.s., company identification number 25848402, Razinova 1574/3, 700 30 Ostrava, Czech Republic. Email: obchod@viavis.cz. Telephone: +420 595 174 250. You may use these contacts to exercise your rights or request additional information.
2. Data and purposes
For enquiries we process your name, email address, optional phone number and company, subject and message, to respond and discuss possible cooperation. Depending on the circumstances, the legal basis is steps prior to entering into a contract (Article 6(1)(b) GDPR) or legitimate interests (Article 6(1)(f) GDPR). Contractual and accounting records may be processed to perform contracts and comply with legal obligations. Necessary technical records support website security. Marketing communications are sent only where a lawful basis exists and provide an opt-out. Optional analytics and external media are subject to your cookie preferences.
3. Recipients
Data may be available to authorized staff, contracted hosting, IT support, email and accounting providers and competent public authorities where required by law. If you permit external services, the relevant Google services may also process data. Contact us for details of actual recipients and safeguards for transfers outside the EEA.
4. Retention
We keep data only as long as necessary for the stated purpose, legal obligations or the establishment, exercise or defence of legal claims. Enquiry records are retained for the period needed to handle communication and any follow-up relationship. Statutory retention applies to accounting records. In this application, aggregate daily page counts are retained for up to 365 days and cookie consent decisions are valid for 185 days. Precise periods depend on the type of record and the actual processing circumstances.
5. Your rights
Under the conditions of the GDPR, you may request access, rectification, erasure, restriction or portability of your personal data, and object to processing based on legitimate interests. Consent may be withdrawn at any time without affecting prior lawful processing. You can complain to the Czech Office for Personal Data Protection (uoou.gov.cz). We generally respond within one month and may reasonably verify your identity.
6. Required information and automated decisions
Fields marked as mandatory in the contact form are needed to handle your enquiry. Optional analytics can be declined. The corporate website does not use solely automated decisions producing legal or similarly significant effects concerning visitors.
7. Secure communication
Do not include passwords, access credentials, exploitable vulnerability details or extensive personal data in the public contact form. Please contact us first to arrange a suitable secure transfer method.
For further information, please contact obchod@viavis.cz.